How to Reset a Norcold Refrigerator?

Nordcold refrigerators are reliable appliances, but occasionally, users may encounter issues that require a reset. If you’re facing problems with your Nordcold refrigerator and need to reset it, this comprehensive guide will walk you through the process step by step.

Quick Summary

Step Action
1 Turn OFF the refrigerator.
2 Disconnect specified wires from the power board.
3 Remove the power board cover.
4 Reconnect the disconnected wires.
5 Turn ON the refrigerator.
6 Locate Pin 15 on the 16-pin connector (P1).
7 Short Pin 15 to the power board ground lug for 10 – 15 seconds.
8 Turn OFF the refrigerator.
9 Turn ON the refrigerator. If the “no co” code is displayed, repeat steps 7 – 9.
10 If the code is cleared, proceed to step 10.
11 Turn OFF the refrigerator.
12 Disconnect specified wires.
13 Install the power board cover.
14 Reconnect the specified wires to the power board.
15 Place refrigerator in service.

norcold controls

Detailed Step-by-Step Instructions

Step 1: Turn OFF the refrigerator

Before starting the reset procedure, ensure the refrigerator is turned off. Locate the power button and switch it off.

Step 2: Disconnect specified wires from the power board

Disconnect the following wires from the power board: a. 12 VDC positive and negative wires. b. AC power cord. c. Gas valve solenoid coil wires. d. Spark/sense electrode assembly wires.

Step 3: Remove the power board cover

Locate and remove the cover of the power board. This cover typically protects the internal components of the board.

Step 4: Reconnect the disconnected wires

Reconnect the wires disconnected in step 2: a, b, c, and d. Ensure a secure and proper connection.

Step 5: Turn ON the refrigerator

Power on the refrigerator. This step is crucial as it allows you to access the control settings for the reset procedure.

Step 6: Locate Pin 15 on 16 pin connector (P1)

Pin 15 is the empty socket to the right of the white/violet wire on the top row of the 16-pin connector (P1).

Short Pin 15
Credit: ARPRV

Step 7: Short Pin 15 to the power board ground lug for 10 – 15 seconds

Carefully short Pin 15 to the power board ground lug using an insulated jumper wire. Hold the connection for 10 – 15 seconds. A distinct click sound will indicate when the controls have reset.

Step 8: Turn OFF the refrigerator

After completing the reset, turn off the refrigerator. This step prepares the appliance for the next phase of the procedure.

Step 9: Turn ON the refrigerator

If the display shows a “no co” code, repeat steps 7 – 9 until the code is cleared. If the code is cleared, proceed to step 10.

Step 10: Turn OFF the refrigerator

Turn off the refrigerator again in preparation for the next set of actions.

Step 11: Disconnect specified wires

Disconnect the specified wires a, b, c, and d, following the instructions from step 2.

Step 12: Install the power board cover

Place the power board cover back onto it, ensuring it is securely attached.

Step 13: Reconnect the specified wires to the power board

Reconnect the wires to the power board in the following order: a. Spark/sense electrode assembly wire. b. Gas valve solenoid coil wires. c. AC power cord. d. 12 VDC positive and negative wires from the power board.

Step 14: Place refrigerator in service

With all the steps completed successfully, place your Nordcold refrigerator back in service. Monitor its performance to ensure the reset effectively resolves any issues.

Helpful Tips

Follow these tips for safely and successfully resetting your Norcold refrigerator:

  • Wear insulated gloves when handling exposed wires to avoid electric shocks
  • Use a magnet to hold screws during power board cover removal temporarily
  • Clearly label disconnected wires for easy reassembly
  • Only hard reset if you’re an experienced RV technician
  • Hard resetting may void the manufacturer’s warranty
  • Soft reset first before attempting a hard reset
  • After resetting, allow 24 hours to reach the desired temperature

Credit: @RVEnthusiast/YouTube


Q: Why is my Nordcold refrigerator displaying an error code?

  • Error codes can indicate various issues, and a reset may be needed to clear them. Follow the steps outlined in this guide.

Q: How often should I reset my refrigerator?

  • Resetting should only be done when necessary, typically responding to a malfunction or error code. Regular maintenance is essential to prevent issues.

Q: What if the reset doesn’t work?

My Take on This Topic

Performing a soft reset first is a sensible approach for minor issues, and including a hard reset for persistent problems is valuable information. Always prioritize safety; consulting a professional technician is a prudent choice if in doubt. Regular maintenance, as suggested in the article, is key to ensuring the optimal performance of your Norcold refrigerator.


Regularly maintaining your Norcold refrigerator helps prevent common “no co” cooling errors needing resets. But if faced with this issue, follow the step-by-step instructions above to safely soft or hard reset the unit.

Take precautions when handling wires; only attempt hard resets if you have technical expertise. Overall, understanding the straightforward resetting process equips you to restore optimal performance in your Nordcold refrigerator promptly.

About: Peter

He is an avid blogger with a deep passion for refrigerators. His well-researched and engaging blog posts offer informative guides on all things related to refrigerators. When he's not writing, he sketches cartoons.

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